Want to make a memorable experience for your customers, your employees, and increase your bottom line? Let me start with a quick story....When I was in middle school, Def Leppard came to town. One of my best friends was going and I wanted so badly to go with her. I begged my mom. "No." I pleaded. "NO." I even…
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Making Every Moment at Work Count
Do you have a favorite person you with whom you enjoy working? Perhaps they have an infectious energy. Perhaps they make you laugh when everyone else is stressed. Perhaps they get stuff done with a high emotional intelligence. That pretty much describes one of my most favorite former colleagues. Energy, laughter, kindness... all things that…
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