Portfolio Category: Call Centers

Strategic Customer Service

How can you differentiate your organization from your competition and create customer experiences that create customer loyalty? The answer begins with service strategy. How does your organization drive service strategy down to the front-line? You have to know what you are looking for, train to it, and reinforce desired performance. Our master trainers work with…

Want to see more sales in less time, build stronger relationships with customers, and close deals with reverberating results? This class is for sales leaders, customer service professionals, and entrepreneurs who want to immediately "click" with customers, quickly recognize customers' buying strategies and improve negotiation skills resulting in increased sales and closing ratio. This is…